The need for care and comfort never stops

My name is Helen, and I'm one of the Nurse Specialists based here at the Hospice in Brentry. I answer the 24-hour clinical Advice Line, a non-emergency phone line for patients with life-limiting illnesses, their relatives and any medical professionals involved in their care.

Points of contact like ours are essential lifelines to those in need of advice and support.

What I do is just one part of the service we deliver here at St Peter's, along with our Community Nurse Specialists and our Hospice at Home Team.

What's particularly special is that we do so much of our work in the community. We deliver over 90% of our care in patients' homes, where they feel most comfortable.

That's why the services we provide are so important. We believe that everyone in our community should be able to access hospice care.

So we're determined to bring the very best care to people where and when they need it most.

"I can't put into words how thankful I am to St Peter's for the care they provided."
Emma, wife of patient Mark

Mark had been diagnosed with terminal cancer, and his wish was to die at home. His wife Emma was absolutely amazing, supporting him throughout so he could stay at home, despite his tricky symptoms.

She called the Advice Line on many occasions, and we were able to talk her through ways to help keep him comfortable so that he could stay at home. Mark and Emma also received help from our Community Nurse Specialists. Emma said that without us everything would have been so much more complicated and distressing.

Read Emma's story